Full Stream/Team Ahead: All Aboard a Change to the Social Work Model of Care at Peter MacCallum Cancer Centre
Tegan Murnane1, Jordan Crozier, Danielle Raymond, Lucy Pollerd1Peter Maccallum Cancer Centre
Abstract
The social work department at Peter Mac has worked in a tumour stream model since 2002. This model was originally implemented to ensure continuity of care for patients, carers, and families across inpatient and outpatient settings and to foster development of working relationships within multidisciplinary tumour stream teams.
Since the implementation of this original model, continually increasing complexity and numbers of referrals and differing psychosocial needs dependent on cancer type have added to disparity amongst streams and an increase in workload pressure. All of which have been further compounded by the effects of the COVID pandemic.
A model of care trial encompassing a combined stream and small team approach was initiated with an aim to ensure:
– those who are most in need of a social work service are prioritised
-continuity of care is provided
-a balance in distribution of workload
-a reduction in workload pressure and risk of compassion fatigue and burnout.
The method included data mining of referral numbers/content, review of literature and comparison of models in oncology social work. This resulted in a model of care trial focusing on a team of three social work clinicians and four tumour streams with an aim for implementation of a whole department approach to care. This expanded on previous Peter Mac social work model of care optimisation research in 2013.
This poster will report on the initial model of care trial and the subsequent resulting department wide implementation of a new the current model of provision of social work care.
Biography
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