Mrs Nicole Jamieson1, Miss Jade Ryan1
1Southern Adelaide Local Health Network, Bedford Park, Australia
Biography:
Nicole Jamieson is the Manager of Acute Occupational Therapy within the Southern Adelaide Local Health Network (SALHN), overseeing a large team delivering high-quality care in the acute setting. With over 27 years as an occupational therapist, she has worked across multiple acute, rehabilitation, and community sectors in a variety of roles. Prior to SALHN, Nicole held senior manager roles in Central Adelaide Local Health Network (CALHN) and served as the Allied Health Service Manager for Intermediate Care Services, where she led service improvements and workforce development.
Jade Ryan is an experienced Advanced Disability Clinician and Senior Occupational Therapist currently serving in the Southern Adelaide Local Health Network’s acute services. With a strong background in both public and private healthcare sectors, Jade has previously contributed her expertise to MPOT, a private company specializing in occupational therapy services.
Throughout her career, Jade has focused on supporting individuals with disabilities, particularly assisting them in transitioning from hospital to home in a timely and effective manner. Her dedication to improving patient outcomes and her comprehensive understanding of acute healthcare settings make her a valuable member of her team.
Jade is committed to providing compassionate, client-centered care and continually advancing her skills to better serve her patients and community.
Abstract:
Within SALHN acute services, Disability Lead staff (OT & SW) provide oversight for the NDIS patient journey. Discharge planning for this patient cohort requires multidisciplinary input to ensure all disability related needs are met from their NDIS funding. Disability Lead staff were regularly providing support to other disciplines to guide them through the types of information and language needed for NDIS.
To improve efficiency and education, OT embarked on an innovative project to work in a partnership model with internal and external stakeholders to combine Disability/NDIS knowledge with Health knowledge to create guiding resources that provide appropriate health information in a NDIS friendly format. Consultation and collaboration occurred with specialist nurses, medical officers, other allied health, NDIA and NDIS providers to develop a live NDIS intranet resource page with education tools, links to relevant websites/documents and templates to collate disability health related information. A letter template was co-designed with medical staff to provide diagnostic evidence in a NDIS friendly way and allied health collaboration occurred to improve the hospital discharge assessment form.
This project has resulted in improvements in discharge planning for NDIS participants to enable the right information to be provided the first time so that patients can gain access to the supports they need for discharge. It has also centralised NDIS information for staff whilst providing efficiencies for patient flow and teamwork. Other metropolitan and regional local health networks in SA Health are now accessing and using the resources from this page and feedback has been overwhelmingly positive.